PRIVACY POLICY

This Privacy Policy outlines how Compile7 collects, uses, and protects your personal information when you use our services.

Last Updated: May 1, 2023

1. INFORMATION COLLECTION

Compile7 collects several types of information to provide and improve our services. The types of information we collect include:

Personal Information

When you register for our services, we collect information such as your name, email address, phone number, company name, and job title. This information is necessary to create and manage your account and provide our services.

Usage Information

We collect information about how you interact with our services, including log data, device information, IP address, browser type, pages visited, and time spent on those pages. This helps us understand how our services are being used and how we can improve them.

Business Data

To provide our AI agent services, we may collect and process business data that you provide to us or that our AI agents generate during their operation. This may include customer interactions, transaction data, and other business-specific information.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

  • Providing and maintaining our services: To deliver the AI agent services you have requested, manage your account, and ensure our services are working properly.
  • Improving our services: To understand how users interact with our services, identify areas for improvement, and develop new features and functionality.
  • Personalization: To customize our services based on your preferences and usage patterns, providing a more tailored experience.
  • Communication: To respond to your inquiries, provide customer support, and send you important updates and information about our services.
  • Marketing: With your consent, to send you promotional materials and information about new services, features, or events that may be of interest to you.
  • Analytics: To analyze usage patterns, track performance metrics, and gather demographic information to better understand our user base.
  • Legal compliance: To comply with applicable laws, regulations, and legal processes, as well as to enforce our terms of service and protect our rights.

3. INFORMATION SHARING

Compile7 takes your privacy seriously and does not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These providers are contractually obligated to protect your information and can only use it to provide services to us.

Business Transfers

If Compile7 is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.

With Your Consent

We may share your information with third parties when we have your consent to do so. We will always make it clear what information will be shared and with whom before requesting your consent.

4. DATA SECURITY

The security of your information is important to us. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Our security measures include encryption of sensitive data, regular security assessments, restricted access to personal information, and employee training on privacy and security practices.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws and regulations.

5. YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: You have the right to request copies of your personal information that we hold.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Object: You have the right to object to our processing of your personal information, under certain conditions.
  • Data portability: You have the right to request that we transfer the information we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

6. COOKIES AND TRACKING

Compile7 uses cookies and similar tracking technologies to track activity on our website and store certain information. These technologies help us understand user behavior, remember your preferences, and improve your experience.

Types of Cookies We Use

  • Essential cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functional cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically delete cookies or set your browser to reject cookies. However, if you disable cookies, some features of our website may not function properly.

7. AI DATA PROCESSING

As a provider of AI agent services, Compile7 processes data in unique ways to train, develop, and operate our AI systems. This section explains how we handle data specifically for AI purposes.

Training Data

Our AI agents are trained using various data sources, including publicly available data, licensed data, and data provided by our clients. When you provide data for training our AI agents, we process this data in accordance with our agreements with you and applicable laws.

AI Model Improvement

We may use anonymized and aggregated data from our services to improve our AI models and algorithms. This process does not identify individual users or expose sensitive information.

AI Output

The output generated by our AI agents is based on the input provided and the training of the AI model. While we strive to ensure the accuracy and appropriateness of AI-generated content, we cannot guarantee that it will be error-free or suitable for all purposes.

Data Retention for AI

We retain data used for AI training and improvement in accordance with our data retention policies and applicable laws. When data is no longer needed for these purposes, it is securely deleted or anonymized.

8. CHANGES TO THIS POLICY

We may update our Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make significant changes to this Privacy Policy that materially affect your rights or how we use your information, we will provide additional notice, such as email notifications or prominent notices on our website.

9. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@compile7.ai

Address: 123 Tech Boulevard, Innovation District, San Francisco, CA 94105

Phone: +1 (555) 123-4567

Our Data Protection Officer can be contacted at dpo@compile7.ai for specific privacy-related inquiries.

We will respond to your request within the timeframe required by applicable law and make every effort to resolve your concerns.

HAVE QUESTIONS ABOUT OUR PRIVACY PRACTICES?

Our team is ready to answer any questions you may have about how we collect, use, and protect your information.